ChatGPT, created by OpenAI, faces data protection accusations from Italy’s watchdog. The inquiry found privacy breaches related to mass data collection and age protections. OpenAI has 30 days to respond, and the BBC has contacted them for comments.
Italy, known for strict data protection, initially blocked ChatGPT in March 2023, citing privacy concerns. It was reinstated four weeks later after OpenAI claimed to address DPA’s issues.
The DPA launched a “fact-finding activity,” concluding that GDPR breaches occurred due to mass data collection for algorithm training. Concerns include potential exposure of younger users to inappropriate content.
Italy’s DPA collaborates with the EDPB, establishing a task force in April 2023 to monitor ChatGPT. The regulator approved OpenAI’s measures upon reinstatement but emphasized the need for more compliance. They urged an age verification system and an information campaign for Italians to opt-out from personal data processing.
OpenAI, with close ties to Microsoft, faces ongoing discussions with regulators. Microsoft integrates AI into Bing and Office 365 apps like Word, Teams, and Outlook.
