Facebook, Instagram and WhatsApp back to work after a global outage took them offline for around six hours Monday.
All three platforms stopped working shortly before noon Eastern on Monday.
The social networking platforms were down for about six hours, one of the longest outages in the history of Facebook. In addition, Facebook’s internal tools and communications platforms, including Workplace, were affected as well.
The company blamed an internal technical issue, which not only affected its services, but also employees’ work passes and email.
But the company said there was “no evidence that user data was compromised”.
In a statement, Facebook said that the faulty configuration change affected the company’s internal tools and systems which complicated attempts to resolve the problem.
More than four hours after the outage started, Facebook CTO Mike Schroepfer tweeted: “We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible.”
Mark Zuckerberg has also apologised to those affected by the outage.
Facebook, Instagram, WhatsApp and Messenger are coming back online now. Sorry for the disruption today. I know how much you rely on our services to stay connected with the people you care about, he said in a Facebook post.
An outage of this scale for such a long time is rare. A disruption in 2019 left Facebook and its other apps mostly inaccessible across the world for more than 14 hours.
